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Privacy Policy

A. Introduction

Welcome to South Melbourne Psychology ("we", "our", "us")! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.southmelbournepsychology.com.au.

B. Information We Collect

  • Personal Information

    • Name

    • Email address

    • Phone number

    • Address

  • Non-Personal Information

    • Browser type

    • IP address

    • Cookies and tracking technologies

C. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services

  • To notify you about changes to our services

  • To allow you to participate in interactive features of our website

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our website

  • To monitor the usage of our website

  • To detect, prevent, and address technical issues

D. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

  • Service providers who assist in operating our website

  • Law enforcement or regulatory agencies if required by law

  • Third parties in the event of a merger, acquisition, or sale of assets

E. Security of Your Information

We take reasonable steps to protect the information you provide to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free.

F. Your Data Protection Rights

Under the Australian Privacy Principles (APPs) and relevant privacy laws, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

  • The right to object to processing – You have the right to object to our processing of your personal data.

  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you.

G. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

H. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

I. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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